Business process automation that works inside your existing ERP and CRM
You don't need to replace your ERP or CRM to automate processes end-to-end. AI digital workers connect to the systems you already run - ERP, CRM, email, Excel/CSV, accounting and ticketing - through swappable connectors, and execute the whole process on top of them. Monoes Workforce builds workers this way for finance, procurement, HR, customer service, sales and reporting.
Why connectors instead of replacement
The process logic (workflow and policy) is kept separate from the connectors. When a system changes, you swap the connector without rewriting the process, and your team keeps using the screens they know.
Processes that fit well
- Finance: invoice processing, bank reconciliation, AR collections, period close.
- Procurement: 3-way match, purchase approvals, vendor scorecards.
- HR: onboarding, document collection, leave approvals.
- Customer service: ticket triage, SLA monitoring, escalation routing.
- Sales: lead follow-up, pipeline hygiene, quote-to-order.
- Reporting: KPI monitoring, executive dashboards, ad-hoc reports.
Frequently asked questions
Which systems can the workers connect to?
ERP, CRM, email, Excel/CSV, accounting and ticketing systems. Specific systems are confirmed during the Discovery audit.
How long until the first worker is live?
Discovery takes 1-5 days and a pilot 3-6 weeks, during which the worker runs in parallel with your team before taking over.